92jili Privacy Policy

01Introduction — Why This Policy Exists

92jili is committed to protecting the personal information of every Filipino player who uses our platform. We understand that trust is the foundation of any good relationship — and when it comes to handling your personal data, we want to earn that trust by being completely transparent about what we do and why we do it.

This Privacy Policy was written to meet the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules. These laws give Filipino citizens specific rights over their personal data, and 92jili takes those rights seriously. We built this policy to be readable and honest — not a wall of legal text designed to obscure what's actually happening with your information.

If you ever have questions about this policy or about how 92jili handles your data, our support team is available 24/7 via live chat on the platform. You can also reach us by email at support@92jili.best.

02What Personal Data 92jili Collects

92jili collects personal data in two ways: information you provide directly when registering and using the platform, and information collected automatically as you interact with the site. Here is a clear breakdown of both categories.

Information you provide directly:

• Registration data: Your full name, date of birth, mobile number, and the password you create when opening a 92jili account.
• Verification documents: Government-issued ID, proof of address, and payment method screenshots submitted during the KYC (Know Your Customer) process.
• Financial data: Your payment method details (GCash or Maya account reference, bank account information for transfers, card details for card payments). Note that 92jili does not store full card numbers — payment processing is handled by certified third-party payment processors.
• Support communications: Messages you send to 92jili's support team via live chat or email, including the content of your inquiries and any attachments provided.
• Responsible gaming submissions: If you use 92jili's responsible gaming tools — deposit limits, session limits, or self-exclusion requests — the settings and requests you submit are recorded.

Information collected automatically:

03How 92jili Uses Your Personal Data

Every piece of data 92jili collects is used for a specific, documented purpose. We do not use your data in ways that aren't described here, and we do not analyze your data for purposes unrelated to providing you with a safe and functional gaming platform.

• Account management: Creating, maintaining, and securing your 92jili account. This includes processing your login, managing your preferences, and keeping your account history accurate.
• Identity verification: Confirming that you are who you say you are before processing large withdrawals or when fraud risk indicators are present. This protects both you and 92jili.
• Payment processing: Facilitating deposits and withdrawals through your chosen payment method. Your financial data is passed to our payment processor solely for the purpose of completing your transaction.
• Fraud prevention and security: Monitoring account activity for unusual patterns that may indicate unauthorized access, bonus abuse, money laundering, or other prohibited conduct outlined in our Terms and Conditions.
• Responsible gaming: Using your gameplay history and session data to monitor for patterns that may indicate problem gambling behavior, and to enforce the responsible gaming limits you set for yourself.
• Customer support: Using your account information and communication history to provide accurate, efficient support when you contact us.
• Legal and regulatory compliance: Maintaining records as required by applicable law and responding to valid requests from regulatory authorities.
• Platform improvement: Using aggregated, anonymized analytics data to understand how players use 92jili and where improvements can be made. This data does not identify individual players.
• Marketing communications: Sending you bonus offers, promotion announcements, and platform updates if you have opted in to receive these communications. See Section 11 for opt-out instructions.

04Legal Basis for Processing Your Data

Under the Philippine Data Privacy Act, every instance of personal data processing must have a legitimate legal basis. 92jili processes your personal data under the following bases:

• Performance of a contract: Most of the data processing described in Section 3 is necessary to fulfill our contractual obligations to you as a registered 92jili player — running your account, processing payments, and providing gameplay services.
• Legal obligation: Certain data processing — particularly identity verification, transaction records, and anti-money-laundering checks — is required by Philippine law and the regulations governing online gaming platforms.
• Legitimate interests: Fraud prevention, platform security, and aggregate analytics serve legitimate interests of 92jili and of our players as a whole, without overriding individual players' privacy rights.
• Consent: Marketing communications are sent only to players who have explicitly opted in to receive them. This consent can be withdrawn at any time.

05Sharing Your Personal Data — Who Sees It

92jili does not sell your personal data to anyone. We share it only with the following categories of third parties, and only to the extent necessary for each party to perform their specific service:

• Payment processors: GCash, Maya, GrabPay, and our banking partners receive the transaction data necessary to process your deposit or withdrawal. These providers are independently regulated financial services companies with their own privacy obligations.
• Identity verification providers: Third-party KYC service providers may receive your name, date of birth, ID document images, and address details to verify your identity. These providers are contractually prohibited from using your data for any other purpose.
• Fraud prevention and anti-money-laundering services: Specialized providers may receive transaction metadata and behavioral signals to help identify fraudulent or money-laundering activity. These providers do not receive more data than is necessary for this specific function.
• Cloud infrastructure and hosting providers: 92jili uses third-party server infrastructure. Providers with whom data is stored are selected based on their security certifications and are bound by data processing agreements.
• Regulatory authorities: 92jili may be required by law or valid regulatory order to disclose certain player data to Philippine government authorities. We will notify you of such disclosures where legally permitted to do so.

06Cookies and Tracking Technologies

92jili uses cookies and similar technologies on the platform. A cookie is a small text file stored on your device by your browser. Here is how 92jili uses them:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your language preferences, and handle security tokens. Disabling essential cookies will prevent 92jili from working correctly.
• Functional cookies: Remember your account preferences — such as your preferred game lobby view or notification settings — so you don't have to reconfigure them on every visit.
• Analytics cookies: Collect anonymized data about how players navigate the platform — which pages are visited most, where players encounter difficulties, and how sessions typically flow. This data is aggregated and does not identify individual players. It helps 92jili improve the platform experience.
• Security cookies: Help detect unusual login patterns and potential account takeover attempts by tracking session characteristics.

You can manage cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to play at 92jili, but disabling essential cookies will prevent login and core platform functionality from working.

07How Long We Keep Your Data

92jili retains your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account's active life plus a minimum of five years after account closure, as required for anti-money-laundering compliance.
• Transaction records: Financial transaction records are retained for a minimum of seven years in compliance with Philippine financial record-keeping requirements.
• Verification documents: ID and address verification documents are retained for the duration of the account plus five years, or longer if required by a specific regulatory investigation.
• Support communications: Chat logs and email correspondence are retained for two years to assist with ongoing or future support inquiries.
• Anonymized analytics data: Aggregated, anonymized platform analytics data may be retained indefinitely as it cannot be used to identify individual players.

When the applicable retention period expires, personal data is securely deleted or anonymized in accordance with 92jili's data disposal procedures.

08How We Protect Your Data

92jili implements multiple layers of technical and organizational security measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

• Encryption in transit: All data transmitted between your device and 92jili's servers uses TLS (Transport Layer Security) encryption. The padlock icon in your browser confirms this connection is active when you access 92jili.best.
• Encryption at rest: Sensitive personal data stored in our databases — including identity documents and payment details — is encrypted at rest using AES-256 encryption.
• Access controls: Access to personal data within 92jili is granted on a strict need-to-know basis. Customer support staff can access account details necessary to provide support, but they cannot access full payment card numbers or complete ID document images without a specific verified business need.
• Two-factor authentication: 92jili offers two-factor authentication for account login. We strongly encourage all players to enable this feature for additional account security.
• Regular security reviews: 92jili conducts regular internal security reviews and engages external security professionals to assess and test our data protection measures.

09Your Data Rights as a Filipino Player

Under the Philippine Data Privacy Act (RA 10173), you have specific rights regarding your personal data. 92jili is committed to honoring these rights. Here is what you are entitled to:

To exercise any of these rights, contact 92jili's support team via live chat or by email at support@92jili.best. We will respond to all data rights requests within 30 days. Complex requests may require additional time, and you will be informed if this is the case.

10Protection of Minors

92jili is strictly an adult platform. The minimum age to register and play at 92jili is 21 years. We do not knowingly collect personal data from individuals under the age of 21.

If 92jili becomes aware that an account has been registered by a person under the age of 21, the account will be immediately suspended, all gameplay will be voided, and any deposited funds will be returned to the originating payment method. Age verification may be requested at any point during the account lifecycle.

If you are a parent or guardian and believe that a minor has created a 92jili account using your details or their own, please contact our support team immediately so we can take appropriate action.

11Marketing Communications and How to Opt Out

92jili may send you promotional communications by SMS or email — including bonus offers, new game announcements, tournament invitations, and platform updates. These communications are sent only to players who have opted in to receive them during registration or through their account settings.

You can opt out of marketing communications at any time without affecting your account access:

• From your account settings: Navigate to Account → Notification Preferences and toggle off the relevant communication types.
• Via live chat: Contact our support team and request to be removed from marketing communications. Requests via this channel are processed within one business day.
• Via email: Send a request to support@92jili.best with the subject line "Unsubscribe from Marketing."

Please note that certain communications — such as transactional notifications about deposits, withdrawals, and important account changes — are not marketing communications and cannot be opted out of, as they are necessary for the operation of your account.

12International Data Transfers

92jili's primary operations and data storage are based in the region serving the Philippines. In some cases, technical service providers — such as cloud infrastructure providers or identity verification services — may process or store data in servers located outside the Philippines.

Where such transfers occur, 92jili ensures that appropriate safeguards are in place to protect your data, including contractual clauses requiring recipient parties to meet data protection standards equivalent to those required under Philippine law. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

13Changes to This Privacy Policy

92jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For material changes that significantly affect how we use your personal data, 92jili will provide advance notice via the platform or by SMS/email to registered players. Continued use of the 92jili platform after a policy update constitutes your acceptance of the updated terms.

We recommend bookmarking this page and reviewing it periodically. The current version will always be available at 92jili.best/privacy-policy.

14Contact Our Data Protection Team

If you have any questions, concerns, or requests related to this Privacy Policy or to how 92jili handles your personal data, please reach out through any of the following channels:

• Live chat: Available 24/7 directly on the 92jili platform — the fastest way to get a response.
• Email: support@92jili.best — for formal data rights requests or detailed privacy inquiries. We aim to respond within 2 business days.

For complaints about data processing that you feel have not been resolved adequately by 92jili, you may contact the National Privacy Commission of the Philippines, which is the country's independent data protection authority.

This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of the 92jili Privacy Policy.